Refund Policy

Last updated: 3 August 2026

14-day money-back guarantee

If LeadForge isn't for you, email sakib.websites@gmail.com within 14 days of purchase with the email address you bought with (or your Stripe receipt) and we'll refund you in full. No forms, no hoops.

How refunds are paid

Refunds go back to your original payment method via Stripe, usually within 5–10 working days of being approved.

Done-for-you tier

The £497 tier includes hands-on setup work. The same 14-day guarantee applies before your setup has been carried out; once setup is complete, refunds are at our discretion.

Lead lists

Lead lists bought at /lists are digital content delivered instantly, and real sample rows are shown before you buy. By completing checkout you agree to immediate delivery. Refunds are therefore given where the file is faulty, cannot be opened, or is materially not as described on its page. If a list has noticeably fewer usable rows than stated, email us and we will refund or replace it.

Your statutory rights

This guarantee is in addition to your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 — if the software is faulty or not as described, you're entitled to a remedy regardless of the 14-day window. Nothing in this policy affects those rights.